I was sent the wrong shirt/I was sent a defective shirt.
While it is rare, mistakes can happen. If we make a mistake on your order, or a defective shirt slips through, we apologize and will be happy to fix the issue ASAP. Please contact us at email@example.com with your order number and specifics on what we messed up, and we will take care of it for you. This is done at no cost to the customer, since it is our mistake! Typically we will send you a replacement shirt, and include a prepaid envelope for you to send the defective / incorrect shirt back to us.