How do I exchange a shirt I purchased?
Unworn / unwashed items may be exchanged for another item within 90 days of purchase. Please send your unworn / unwashed items to us at:
1200 Northmeadow Parkway
Roswell, GA 30076
Include a note (or, ideally, write on the packing slip and include that) with the following information:
- The order number, or the name or email address of the purchaser.
- What shirts & sizes (don't forget to say whether you want men's or women's sizes) you want in exchange. You may also exchange for a different design.
- Sizes available are girl's (women's) Small thru XL & guy's (men's) Small thru 3XL. Kids 2, 4, 6, 8, 10 & 12. The men's XXL is $1.00 and the 3XL is $1.50 extra, other than that, shirts are exchanged shirt for shirt, no matter what you paid for them and how much they are on the website now.
- The address you would like your new shirts shipped to.
- Re-Shipping Fee: Exchange re-shipping fees are as follows: Domestic (USA & Canada) one shirt is $4.50, 2 shirts $5.00, 3 shirts are $6.60, then add $1 for each additional item. Hoodies are $7 plus $1 for each additional item. International: one shirt is $8.00, 2 shirts $10.00, 3 shirts are $12.00, then add $1 per additional item, or hoodies are $12.00 plus $1 for each additional item. Please send cash (exact change only please, no difference can be returned), check or money order payable to “Snorgtees”, or a credit card number and expiration date. Failure to send exchange fee payment will delay your return. Cash, checks and money orders in US Dollars only please.
- Lastly, if the shirt was a gift, and you do not want the original purchaser notified of the exchange, write “no email” on the packing slip and we will make sure they do not get any email notifications concerning the exchange.
-Customer pays return shipping on exchanges. We recommend using the US Postal Service, as we find they have the most affordable rates. But you can ship it via any major carrier.
-We do not charge a restocking fee.
-If you have any questions about the return process, email us at email@example.com.