Returns & Exchanges

How do I exchange a shirt I purchased?

SnorgTees gladly accepts exchanges of unworn / unwashed items within 90 days of receipt of your order. Please send your unworn / unwashed items to us at:

SnorgTees Exchanges
1200 Northmeadow Parkway
Suite 120
Roswell, GA 30076
USA


Include a note (or, ideally, write on the packing slip and include that) with the following information:

  1. The order number, or the name and email address of the purchaser.
  2. The item(s) and size(s) you want in exchange. If you're exchanging for a t-shirt, remember to include if you would like a men's, women's, junior's, or kid's t-shirt. Available sizes include:
              -Men's T-Shirts: Small through 3XL
              -Women's T-Shirts: Small through 2XL
              -Juniors T-Shirts: Small through Large
              -Kids T-Shirts: XS through XL
              -Women's Tank Tops: Small through 2XL
              -Hoodies: Small through 2XL
    Note: 2XL shirts cost $1 extra, and 3XL shirts cost $1.50 extra. Items are considered a direct exchange (shirt for shirt), regardless of how much you paid or the current list price. However, additional charges may apply if you are exchanging for a different product and / or a 2XL or 3XL.
  3. The address you would like your new shirts shipped to.
  4. Lastly, if the shirt was a gift, and you do not want the original purchaser notified of the exchange, write “no email” on the packing slip and we will make sure they do not get any email notifications concerning the exchange.

Please Note:
-Customer pays return shipping on exchanges. We recommend using the US Postal Service, but you can ship it via any major carrier.
-We do not charge a restocking fee.
-If you have any questions about the exchange process, please email us at orders@snorgtees.com. 

How do I return a shirt I purchased?

SnorgTees gladly accepts returns of unworn, unwashed, and undamaged items for a full refund, less shipping charges, within 90 days of receipt of your order.

Please send your unworn, unwashed, and undamaged items to us at:

SnorgTees Returns
1200 Northmeadow Parkway
Suite 120
Roswell, GA 30076
USA

Include a note (or, ideally, write on the packing slip and include that) with the following information:

  1. The order number, or the name and email address of the purchaser.
  2. Please list the item(s) you are returning, and write “return for refund.”

Please Note:
-Refunds will be made through the original method of payment. This means it will go back onto the credit card or into the PayPal account that placed the order. We cannot send cash refunds.
-Customer pays return shipping on returns. We recommend using the US Postal Service, but you can ship it via any major carrier.
-We do not charge a restocking fee.

If you have any questions about the return process, email us at orders@snorgtees.com.


I was sent the wrong shirt/I was sent a defective shirt.

Quality and customer satisfaction are our highest priorities.

If we ship you the incorrect item or you receive a shirt with a manufacturing defect, please contact us at orders@snorgtees.com with your order number and the specifics on what the problem is. We will work with you to fix the issue as quickly as possible. This is typically done at no cost to the customer, since it is our mistake! 

My new shirt smells like vinegar. Is that normal?

You're not imaginging things! With our print process, the print area is pre-treated with an eco-friendly solution that smells similar to diluted vinegar. Most of this evaporates during the curing process, but a hint of vinegar can remain. This will wash out completely in the first wash.